You can now visit any Jacquie E store, place your order during your visit with our friendly staff and we'll send them straight to your door with FREE standard delivery on full price and promotional items. A standard delivery charge of $9.95 applies on clearance items.
Purchases made in an Australian store for delivery to you can be returned or exchanged in a Jacqui E retail store. You must present the receipt you received in the store at the time you purchased your items. Unfortunately we are unable to make any changes after you have placed an order in store for delivery to you. You have the option once you receive your order to return the items back to your nearest store for an exchange or refund.
The order in store for delivery to you service is not available for delivery to New Zealand at this time.
Browse through the different categories by using the top menu navigation. Alternatively, if you know exactly what you are looking for, enter it into the search field above the navigation menu.
Click on the product you like, select a colour, your size and add the quantity (number of items) you would like. Click Add to Bag.
NOTE: Once you order is placed you should receive a confirmation email. Should you not receive this email within 2-3 hours, please contact our customer service team on 1800 801 818.
We will keep you up to date on the progress of your order; we know you are desperate to start wearing your Jacqui E pieces. First, you will be sent a confirmation email which includes details of your order. Then, once we despatch your order we will send you a shipping confirmation email that contains your tracking number, you can keep a look out for your Jacqui E pieces by tracking your parcel on the Australia Post website.
Sorry no changes once you click submit. If you are unhappy with your purchase once you receive it send it back to us for an exchange or refund or take it into your nearest Jacqui E store (excluding factory outlets).
Yes, only if your order has not been shipped.
All valid promotional codes need to be keyed into the "Promotion Code" field within the shopping bag.
You can send a gift to someone using the same method you would use to place an order for yourself. When you enter the 'checkout' all you need to do is replace your default address details with the recipient's information. The goods will be delivered to the specified address without affecting your default details for future orders.
You must indicate that the order is a gift by clicking the box provided. We will send the receipt with the goods to the lucky person without the prices shown. If you like, you can add a message to go with your gift (max 250 characters) and it will be printed on the receipt contained in the parcel.
We do require a contact name; phone number and address of the gift recipient, in case there are problems during delivery. Only under extreme circumstances would we contact the recipient, as we know in most cases the parcel is a surprise present.
Yes! Simply call our friendly customer service staff
Monday to Friday 9:00am to 5:30pm AEST
AUS 1800 801 818
NZ 0800 539 327
International + 61 3 9420 0200
Of course it is! Jacqui E online store uses this fancy VERISIGN security encryption method to ensure that your purchases are 100% secure. For more information on their technology please visit www.verisign.com
If you are new to Jacqui E and don't wish to register, you can still place an order as a guest shopper. By shopping as a guest you are not remembered as a member, you will miss out on future promotions, competitions and offers.
If you don't know or have forgotten your password, head to the login link at the top right hand corner of page and then click "Forgot Password?" Enter your email address and we will send you another …
New styles are placed onto the site regularly! Our aim is to bring you all the latest Jacqui E styles available to purchase through our online store. You have to be fast, because if the item you are looking for is out of stock we cannot guarantee that we will get more delivered. We give you the option of ordering stock through phone or email, if your size or colour is sold out. Simply call our customer service line or email us and ask.
Style up your work uniform with Jacqui E! If you see a particular product online that you think would be ideal for your workplace uniform and you would like to order a bulk quantity for your team, simply call our Customer Service representatives on 1800 801 818 and they will be able to assist you in placing a bulk order. Please have the name and line number of the item(s) and size breakdown when you call, so that we can get your order processing straight away.
Throughout each season we offer a range of feminine, sophisticated dresses within our collection which make for beautiful bridesmaids dresses. If a particular style has caught your eye and you would like to place an order for the bridal party; simply call our Customer Service team on 1800 801 818 and they will be able to assist you in placing an order. Please have the name and line number of the item(s) and size breakdown when you call, so that we can get your order processing straight away.