All measurements in centimeters
|6||82 - 86||61 - 65||89 - 93|
|8||87 - 91||66 - 70||94 - 98|
|10||92 - 96||71 - 75||99 - 103|
|12||97 - 101||76 - 80||104 - 108|
|14||102 - 106||81 - 85||109 - 113|
|16||107 - 111||86 - 90||114 - 118|
|18||112 - 116||91 - 95||119 - 123|
|XS||82 - 88.5||61 - 67.5||89 - 95.5|
|S||89.5 - 96||68.5 - 75||96.5 - 103|
|M||97 - 103.5||76 - 82.5||104 - 110.5|
|L||104.5 - 111||83.5 - 90||111.5 - 118|
|XL||112 - 116||91 - 95||119 - 123|
Goods will be delivered on business days. No deliveries will be made on weekends or public holidays.
A signature is required upon delivery. If no one is available to sign for the parcel, a notice will be left at your address notifying you of pick-up arrangements.
We recommend either a work address (please include full business name, receivers name and other relevant details) or PO BOX for prompt delivery.
We deliver by Australia Post. Goods may not be delivered next day due to circumstances (such as adverse weather, strikes etc) beyond the control of Jacquie or Australia Post.
|Australian Next Business Day/Express Delivery||$12.95 AUD||1-3 Business Days*|
|Australian Standard Delivery||$9.95 AUD||3-7 Business Days*|
|Australian Islands Standard Delivery||$9.95 AUD||5-18 Business Days|
|New Zealand||$15.00 AUD||7-10 Business Days|
|International||$25.00 AUD||7-20 Business Days|
DELIVERY TIMES FOR ORDERS PLACED IN STORE FOR DELIVERY TO YOU
|Australian Standard Delivery||FREE*||3-7 Business Days|
|Australian Islands Standard Delivery||FREE*||4-14 Business Days|
|Australian Next Business Day/Express||$12.95 AUD||1-3 Business Days^|
*A standard delivery charge of $9.95 applies on clearance items.
^Refer to postcodes here for Next Day availability.
In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:
- The items with the original receipt are returned within 21 days of purchase.
- Items must be in original condition as purchased, with all labels/tickets attached. Garments must not have been worn.
HOW TO GET A REFUND OR MAKE AN EXCHANGE
Purchases made in store
Purchases made in a Jacqui E retail store (including purchases in an Australian store for delivery to you) can be returned or exchanged in a Jacqui E retail store. You must present the receipt you received in the store at the time you purchased your items.
Purchases made online
You can return or exchange an item purchased online:
- in any Jacqui E retail store in Australia; or
- by posting it to our Online Store Returns/Exchange address: Jacqui E Online, 1 Roussos Place, Truganina, Victoria, Australia 3029.
In either case, you must present the receipt you received in your parcel & indicate the reason for the return or exchange.
Please note: all returns or exchanges remain the responsibility of the purchaser until received by Jacqui E. Unfortunately at this time Jacqui E customers in New Zealand are not able to purchase in store for delivery to home or a nominated address, or return or exchange items purchased online in our New Zealand retail stores.
REFUNDS – ADDITIONAL INFORMATION
Provided the conditions in our refund & exchange policy have been met, refunds will be processed using the original form of payment. Please note that delivery costs will be excluded unless goods are returned in accordance with your statutory rights (eg. they are faulty or not as ordered).
EXCHANGES – ADDITIONAL INFORMATION
Provided the conditions in our refund & exchange policy have been met, you may exchange an item for something else from Jacqui E. Exchanges are subject to stock availability. For online exchanges, please list alternative item(s) in case we have sold out of your first choice. Standard delivery charges apply on re-delivery for online exchanges, unless goods are exchanged in accordance with your statutory rights (eg. they are faulty or not as ordered).View full Returns details >