

Browse through the different categories by using the top menu navigation. Alternatively, if you know exactly what you are looking for, enter it into the search field above the navigation menu.
Click on the product you like, select a colour, your size and add the quantity (number of items) you would like. Click Add to Bag.
Australian and Australian Island customers can select from either Standard Delivery or Next Day Delivery for their Jacqui E purchase. You can make your selection from a drop down menu at the checkout. New Zealand and international customers have fixed delivery options.
Now sit back and wait just a few days to receive your order!
We will keep you up to date on the progress of your order as we know you are looking forward to wearing your new Jacqui E pieces. You will be sent a confirmation email which includes details of your order. Once we dispatch your order we will send you an email with an order tracking number so you can follow the progress of your order.
Sorry, no changes can be made to orders once you click submit. If you are unhappy with your purchase once you receive it, send it back to us for an exchange or refund or take it into your nearest Jacqui E store (excluding factory outlets).
Yes! Simply call our friendly customer service staff
Monday to Friday 9:00am to 5:30pm AEST
AUS 1800 801 818
NZ 0800 539 327
International +61 3 9420 0418
Of course it is! Jacqui E online store uses this fancy VERISIGN security encryption method to ensure that your purchases are 100% secure. For more information on their technology please visit www.verisign.com
All valid promotional codes need to be keyed into the 'Promotion Code” field within the shopping bag page.
If you are new to Jacqui E and don’t wish to register, you can still place an order as a guest shopper. By shopping as a guest you are not remembered as a member and you will miss out on future promotions and offers.
You can send a gift to someone using the same method you would use to place an order for yourself. When you enter the ‘checkout‘ all you need to do is replace your default address details with the recipient's information. The goods will be delivered to the specified address without affecting your default details for future orders. You must indicate that the order is a gift by clicking the box provided. We will send the receipt with the goods to the lucky person without the prices shown. If you like, you can add a message to go with your gift (max 250 characters) and it will be printed on the receipt contained in the parcel. We do require a contact name, phone number and address of the gift recipient in case there are problems during delivery. Only under extreme circumstances would we contact the recipient as we know in most cases the parcel is a surprise present.
New styles are placed onto the site regularly! Our aim is to bring you all the latest Jacqui E styles available to purchase through our online store. You have to be fast, because if the item you are looking for is out of stock we cannot guarantee that we will get more delivered. We give you the option of ordering stock through phone or email, if your size or colour is sold out. Simply call our customer service line or email us and ask.